Four pillars of product safety that guide everything we do
Our Safety Commitments
What's In Our Products and Why
We believe in complete transparency about our ingredients. Here's what you'll find in Valor Cleaners products and what you won't:
What We Include:
Biodegradable Surfactants: These are the cleaning agents that remove dirt and grease. We use plant-based surfactants that break down naturally in the environment and are gentle on skin.
Premium Fragrance Oils: Our scents come from the same suppliers used by high-end candle and personal care companies. These are carefully selected for safety and tested for skin sensitivity.
Natural Moisturizers: Ingredients like Aloe Vera, Shea Butter, and Glycerin help protect and moisturize your hands during use, preventing dryness and irritation.
Safe Preservatives: We use minimal amounts of preservatives that are necessary to prevent bacterial growth and ensure product stability. All preservatives are EPA-approved and used at the lowest effective concentrations.
pH Balancers: These ensure our products are at the optimal pH level for both cleaning effectiveness and skin safety.
What We Never Include:
Phosphates: These can harm aquatic ecosystems and are unnecessary for effective cleaning.
Chlorine Bleach: Can cause respiratory irritation and create harmful fumes when mixed with other chemicals.
Ammonia: Strong chemical odor and potential respiratory irritant.
Artificial Dyes: Unnecessary for product performance and potential allergen for sensitive individuals.
Parabens: While generally recognized as safe, we choose alternative preservatives to address customer concerns.
Formaldehyde: Never used in any form in our products.
Heavy Metals: Our manufacturing process ensures no contamination with lead, mercury, or other heavy metals.
Our Formulation Philosophy:
We start with the question: 'What would we want to use in our own homes with our own families?' This guides every ingredient decision we make. If an ingredient doesn't meet our standards for safety, effectiveness, and environmental responsibility, it doesn't go into our products.
Every formula is developed in partnership with certified chemists who specialize in both cleaning efficacy and consumer safety. We regularly review and update our formulations as new, safer ingredients become available.
Safety Questions & Answers
Are your products safe to use around babies and toddlers?
Yes, our products are formulated to be safe for use in homes with babies and toddlers. However, as with all cleaning products, we recommend keeping them out of reach of small children and ensuring adequate ventilation during use. Our Hand Soaps are particularly gentle and safe for washing little hands, while our other products should be used by adults only.
Can I use your products if I have sensitive skin or allergies?
Our products are formulated to be gentle on skin, but individual sensitivities can vary. We recommend patch testing any new product on a small area of skin before full use. If you have known fragrance sensitivities, our Aloe Vera Hand Soap has the mildest scent. For specific allergy concerns, please review our complete ingredient lists or contact our safety team.
Are your products safe for pets?
Yes, when used as directed, our products are safe for homes with pets. We avoid ingredients that are toxic to cats and dogs. However, we recommend keeping pets away from freshly cleaned surfaces until they're dry, and always store products securely. If your pet has specific health conditions or sensitivities, consult your veterinarian.
What should I do if someone accidentally ingests your product?
If accidental ingestion occurs, do not induce vomiting. Rinse mouth with water and drink a small amount of water or milk. Contact Poison Control at +1-201-738-4184 immediately, or call 911 if the person is having difficulty breathing or shows signs of distress. Keep the product container for reference. For non-emergency questions, contact our safety hotline at +1-201-738-4184.
Can I mix your products with other cleaning products?
No, never mix cleaning products. Mixing different cleaning chemicals can create dangerous fumes or reduce effectiveness. Use one product at a time, and ensure adequate ventilation. If you need to use multiple products in the same area, allow the first product to dry completely before applying another.
Are your products safe for septic systems?
Yes, all Valor Cleaners products are septic-safe and biodegradable. Our formulations break down naturally and won't harm the beneficial bacteria in your septic system. We use biodegradable surfactants and avoid phosphates and other chemicals that can disrupt septic system function.
What certifications do your products have?
Our products meet or exceed all EPA safety requirements for consumer cleaning products. We're currently pursuing additional certifications including EPA Safer Choice recognition for select products. All our manufacturing facilities are FDA-registered and follow Good Manufacturing Practices (GMP).
How should I store your products safely?
Store all products in their original containers, tightly closed, in a cool, dry place away from direct sunlight and heat sources. Keep out of reach of children and pets. Do not store in areas where temperatures exceed 100°F or drop below freezing. Never store in food containers or areas where they could be mistaken for food or drinks.
Emergency Information and Safety Contacts
While our products are formulated for safety, accidents can happen. Here's what you need to know:
Emergency Contacts:
Poison Control Center: +1-201-738-4184 (24/7, free, confidential)
Valor Safety Hotline:+1-201-738-4184 - 24/7 for product-related emergencies
General Emergency: 911
Common Emergency Scenarios:
Eye Contact:
1. Flush immediately with clean water for at least 15 minutes
2. Remove contact lenses if present and easily removable
3. Do not rub eyes
4. Seek medical attention if irritation persists
5. Bring product container for reference
Skin Contact:
1. Remove contaminated clothing
2. Rinse affected area with clean water for at least 15 minutes
3. Wash gently with mild soap if available
4. Do not use hot water (can increase absorption)
5. Seek medical attention if irritation develops or persists
Inhalation:
1. Move person to fresh air immediately
2. Loosen tight clothing around neck and chest
3. If breathing is difficult, seek immediate medical attention
4. Do not induce vomiting
5. Keep person calm and at rest
Ingestion:
1. Do not induce vomiting
2. Rinse mouth with water
3. Give small amounts of water or milk to drink
4. Do not give anything by mouth if person is unconscious
5. Contact Poison Control immediately: +1-201-738-4184
Important Information to Have Ready:
- Product name and size
- Approximate amount involved in incident
- Time of exposure
- Age and weight of affected person
- Current symptoms
- Your location and contact information
Safety Data Sheets (SDS):
Complete Safety Data Sheets for all our products are available on our website or by contacting our safety team. These documents provide detailed safety, handling, and emergency information for each product.
Product Recall Information:
In the unlikely event of a product recall, we will immediately notify customers through multiple channels including email, website announcements, and social media. If you have concerns about a specific product batch, contact our safety team with the lot number found on your product container.
Reporting Safety Concerns:
If you experience any unexpected reactions or have safety concerns about our products, please contact our safety team immediately at safety@valorcleaners.com or +1-201-738-4184. Your feedback helps us maintain the highest safety standards.
Medical Professional Information:
Healthcare providers can access detailed product information and speak with our toxicology consultants by calling our professional hotline at +1-201-738-4184. This service is available 24/7 for medical emergencies involving our products.